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Refund Policy

Develop India group thank you and appreciate for your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customers, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements.

We make every effort to dispatched the order/s placed with us as per the specifications and general timelines 4-7 Working days (except Saturday & Sunday). If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not completed by the writer (s), then the order shall be cancelled and refunded. In the event the order/product is dispatched and order has been cancelled then refund canot be processed.

The order may be cancelled before dispatched due to any of the following reasons :

The specific product is out of Stock.

The order could not be shipped within the specified timeline.

On our customers request.

The shipping address is not serviceable.

Any other reason beyond the control of merchants of www.developindiagroup.co.in.

The orders may be cancelled post shipment and delivery due to any of the following reasons :

Established defect in the product which the seller is not able to either replace or repair.

Correct product could not be delivered.

Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.

Customer refused to take the delivery, refund would not be applicable.

Products damaged during transit and delivery not accepted.

Note: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.

Conditions

Ensure that the product is not in warranty.

Cancellation and refund requests for products shall not be eligible under writer(s) default.

The refund shall be processed only after the product is shipped back and received by merchant.

Need to attached a note along with the product returned for refund. The note should clearly state your name and address, contact number, and transaction order number.

Describe the problem in your own words. Without your order details processing refund / replacement would not be possible.

The return courier awb/tracking number not intimated to Develop India Group customer support team is not eligible for refund.

The order returned must accompany all the accessories which were serviced along with the order else the cost of the accessories shall be recovered from the refund amount (minimum 25%).

Any charges levied as tax is not eligible for refund.

Returen product charged would be apply 20% of the product price.

Refund Process

Please connect with our contact person via email or mobile connect.

The contact person will validate the request by checking the timelines, product type, terms& conditions etc. and shall take the request for refund or exchange.

Ensure to collect the return address from Develop India Group customer care.

Pack the product properly and label the product with the order number, return address and your address.

Follow the instructions of customer care carefully for packaging and returning the product using courier services.

Ensure that the awb / tracking number is shared with Develop India Group customer care.

The order shall be considered for refund only if the seller receives the product in undamaged condition [there should be no scratches, no dents etc.

Caution: Please ensure to pack the product properly before handling it over to courier.

Exclusion

A refund can be refused if the following conditions are met.

The product is completely broken and unusable or with scratches or incomplete as per the seller claims from the customer.

The product is returned beyond the required return date or you have not informed us about the concern during the warranty period.

The above process does not apply to books, movie and music cd, DVD, Blue-ray, cd roms, magazines and flower and confectionary items.

The order returned does not accompany all the accessories (including freebies) which were serviced along with the order.

Any other product which Develop India Group deems fit from time to time.

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